History of WSP™ Alignment
WSP™ Alignment is a solutions-based process and product line for realizing the promise of work. It is the culmination of The McFletcher Corporation’s consulting services and work-based research since 1974. WSP™ Alignment addresses the human need to achieve fulfillment in work activities, the work environment’s need for productivity and society’s need for products and services of lasting value – each drawing strength from and contributing to the other for:
- The Workplace: Societies and Their Global Markets receive lasting value from the workplace and the workforce – for current performance benefits and future regeneration.
- The Work Environment: WSP™ Alignment Principles and Practices provide learning, innovation and growth opportunities – for fulfillment of purpose and success in delivery of work.
- The Workforce: People and Their Collective Cultures gain accomplishment and satisfaction from aligned work activities – for enriched and meaningful work-life experiences.
About the McFletcher Corporation
In the competitive world of work, organizations search for ways to increase organizational productivity and employee satisfaction. Striving to meet the challenges of the ever-changing marketplace, they continually improve work processes, restructure for lean operations with cross-process integration and implement costly new technologies. However, the expected benefits often fall short for failing to connect the workforce to the work.
For over four decades, The McFletcher Corporation has offered additional leverage to places of work – including but not limited to corporations, businesses, schools, government and nonprofit agencies. It has helped organizations like yours identify and apply the strengths of the world’s greatest resource: its people. McFletcher equips individuals, teams and organizations to uphold and realize the promise of work through creating positive and productive processes for people to accomplish their work.
The McFletcher Corporation is a pioneer in the concept and practice of Work Alignment — a recognized resource for workforce and workplace trends. McFletcher’s Work Alignment products, processes and research equip places of work and their people to create aligned work environments.
WorkStyle Patterns® (WSP™) Team
The following individuals serve as the core members of The McFletcher Corporation’s WorkStyle Alignment Team. Click on their picture to learn more about how each person supports the WSP™ Inventories. Additional professional individuals, alliance firms and WSP™ Certified coaches are also available for specific information and services.
Judy Barrette
Consulting, Learning Systems
As McFletcher’s Learning System Consultant, Judy designs Organization Development Systems for large and small corporations and businesses, along which she implements WorkStyle Patterns® (WSP™) applications and solutions. Having sponsored and co-designed, with others of McFletcher and a team of colleague consultants, a renowned facilitation course, she provides facilitation and process improvement training for partnering, teaming, meetings and groups. Judy also serves as editor and content contributor for McFletcher’s publications including its Realizing The Promise of Work book Judy designs, coordinates, trains, and monitors the WSP™ Certification programs.
Judy joined The McFletcher team in 2011 following her retirement from the Arizona Department of Transportation (ADOT). As Administrator of Organization and Employee Development at ADOT, Judy envisioned, created and directed a statewide training facility and training curriculum and served as liaison to the Arizona Government University. Judy holds a Bachelor of Behavioral Science, is certified in WSP™ Inventories, and is a Malcolm Baldridge auditor. She is also an Achieve Global Master Certified instructor. For instruction and publication, she is an Arizona State certified Community College instructor for Management Supervision, Instructional Design and Presentation Skills. She is co-author of Assembling Course Manuals in how to write lesson plans.
Delene Burton
Software and Technical Systems
An “expert” with computer systems and information, Delene serves as McFletcher’s technology “guru”. She has enabled McFletcher to be ahead of the times through envisioning and creating leading edge software programs and online products. She was instrumental and materially contributed to McFletcher’s ability to capture and analyze workforce and workplace alignment data by building and enhancing a multilevel relational WSP™ Database for more than 30 years. The comprehensiveness of the Database design enables McFletcher to process and quickly analyze large volumes of global workplace analytics. This capacity has given McFletcher the ability to help their clients — workplace organizations, and workforce members — with challenges that few, if any, other consulting organizations can match.
Delene also envisioned and designed McFletcher’s WSP™ software and online WSP™ Inventory systems that enables individuals to access their own reports and those that are WSP™ Inventory certified to be proficient with WorkStyle Patterns® profiling. With her infrastructure and systems approach, she makes the online resources “dance”. Through her technological career in addition to McFletcher, Delene has worked with information technology giants including: Honeywell, American Express, Microsoft, MCI, Lucent, AGCS, First Data and Digital Equipment in addition to customizing programs for numerous entrepreneurial and non-profit environments.
Lisa Smith
CPA — Finance and Procurement
Lisa manages McFletcher’s finance and accounting activities, including accounts receivables, accounts payables, budgeting, financial statements, and tax returns. She serves as the interface with clients in regard to invoice processing and financial agreements, and with McFletcher staff in sales goals and expenditures. Her 25 plus years with McFletcher has provided continuity and credibility for and with McFletcher’s clients.
Lisa holds a Baccalaureate degree in Accounting from Arizona State University, and is a Certified Public Accountant with experience in both the public and private sectors. Along with McFletcher, she currently performs tax and accounting services through her public accounting firm for individuals, small businesses and non-profit organizations.
Rebekah Case
Intern, Customer Support
Rebekah joined the McFletcher WSP™ team as an intern during of Spring of 2016 as a junior in High School. She provides customer service support with an emphasis on client records and WSP™ Database Research.
She recently graduated from Paradise Valley High School where she served as copyright editor of the yearbook, Varsity soccer captain and a student body executive officer. Rebekah also instructs 17 piano students in theory and musical performance. In the fall she will be attending Brigham Young University where she plans on studying Elementary Education with interest in History. She plans to make a career as a teacher and homemaker.
Kyle Arvin
Intern, Social Media
Kyle Arvin became a part of the McFletcher team as an intern in May 2017. His role is focused towards helping develop McFletcher’s new website and mobile app, as well as connecting McFletcher to social media outlets. He also monitors beta material and responds to client feedback.
Kyle is currently a senior at Paradise Valley High School and is a member of the engineering branch of the CREST Program, a specialty academic program geared towards high school students who wish to learn about the STEM (science, technology, engineering, and math) fields, while focusing on the branch they are associated with. Kyle has played baseball for nine years and has played for numerous teams. He plays in middle infield and pitches when required. Upon graduation from high school Kyle plans to attain a higher education degree in the field of business.
Christian Peterson
Intern, Research
Christian Peterson became a member of the McFletcher Team as an intern in April of 2017. Christian’s role as the WorkStyle Patterns® Research intern focuses on Database merging as well as providing production and customer service support to the McFletcher team. He is a senior at Paradise Valley High School in Phoenix, Arizona, and a member of the Computer Science CREST program, a specialty program geared towards high school students with a passion for STEM (science, technology, engineering, and math). Students in the CREST Program are given the unique opportunity to pursue an internship during their senior year.
Christian is also actively involved with the music department, participating in all instrumental music ensembles as a clarinetist, in the Marching Band, Concert Band, Jazz Band, etc. In the Pride of Paradise Marching Band, Christian serves as the Drum Major and Clarinet Section Leader, as well as Band Council president. Upon graduation, he plans to pursue a Bachelor’s Degree in Music Education at the University of Arizona. With this degree, his goal is to direct a high school band, just like his favorite teacher.
Mark Jepperson
Affiliate Consultant
Founder and President of Working Change LLC., Mark and McFletcher have worked together and collaborated on many WorkStyle Alignment and process improvement projects since the mid-1990s. They share a core value for providing learning transfer so that those in the workplace can be the center of change efforts. McFletcher and its WorkStyle Alignment Inventory products and solutions have been the recipient of Mark’s tireless creativity and steadfast desire to make this a better world. Also a contractor, consultant, writer, work culture architect and member of the WSP™ Product Team, Mark offers his knowledge and breadth of experience as a change agent to design and facilitate performance improvements that produce integrated and aligned results.
Prior to forming his consulting company, Mark served many roles in his 32-year career at Raytheon and was involved in nearly every major change initiative associated with decades-long defense consolidations. Mark also served as Chief Learning Officer (CLO) supporting Raytheon Missile Systems in Tucson from a corporate position to support and deliver the learning needs of the organization. Mark has a Bachelor of Architecture, an MBA and is a retired registered Architect in Arizona. He has received extensive corporate training in change management, coaching and organizational development. He is certified with WorkStyle Patterns® (WSP™) Inventories, as a Raytheon Six Sigma Expert®, Lean Manufacturing consultant (Shingo Prize® winner), and Lore executive coach.
Bill Erwin
Affiliate Consultant
Bill has collaborated with McFletcher and its WorkStyle Patterns® (WSP™) products and processes since 1998. He has contributed two decades of his expansive ideas, wisdom, and humor that continuously enhance workplace alignment applications and solutions. Bill currently teaches at Arizona State University in Organizational Leadership and Interdisciplinary Studies, including a course using the WSP™ online Inventory and McFletcher’s book, Realizing the Promise of Work. This course is immensely popular, providing students a way to “Know your workplace, Know your work, and Know yourself.” His Life Design authorship is also incorporated in the course for greater insights of self. During his “free time” Bill also provides training, training design, and organizational development. His focus is to build alignment — aligning the organization to the market, the work positions to the needs of the workplace, and the people to the work positions.
Bill holds a BA, M.Div., and MA from Maryville College, Louisville Presbyterian Theological Seminary, and Northern Arizona University, respectively. His extensive career has included teaching in colleges and universities, serving as a corporate consultant, providing Life Design and Work Design seminars, and contributing community leader. He also wrote Arizona’s first regional Aging Plan, formed Agri-business Research Corporation (joint venture with Goodyear Tire and Rubber) and served as a real estate broker for the Federal Land Exchange.
Mike (“JB”) John-Baptiste
Advisor, WSP™ Productization
JB serves in an advisory role with the WSP™ Product Team offering his depth of knowledge as a seasoned business development executive, market strategist and an investment banker. As executive VP for content and corporate development with SendtoNews, JB has a wide array of experience and responsibilities, from global content rights management and monetization to strategic corporate financing initiatives. McFletcher’s WSP™ productization process benefits from JB’s financial expertise and market savvy counsel. In addition, JB has utilized the WSP™ Inventory in various leadership roles. To do this, he became certified with WSP™ Inventories in 2008.
Previously, he was also CEO of Peerset (acquired by KIT Digital in 2011), one of the first software companies to analyze big data for content recommendations and ad targeting. Between 2006 and 2008, JB served as Senior Vice President, Sports Content & Platform Sales and Global Distribution for JumpTV. He is currently an advisor for MK-Ultra, a mobile apps development agency, and IWantThatLook, a search platform for makeup how-to videos. JB is actively involved in his local community with a focus on youth development with whom he envisions a vital WorkStyle Alignment experience need for future workplace “fit”. He co-founded a non-profit called TennisTalk in 2000 and currently serves on the board of the Lighthouse Community Charter School in Oakland, California.
Kevin Book-Satterlee
Affiliate
Utilizing the WSP™ inventories, Kevin has coached over 70 young adults from the U.S., Canada and Mexico, as well as utilized the WorkStyle Alignment process with team building and with a church-based community organization group. Kevin is passionate about vocational alignment, particularly for community change. Now living with his family in southern Spain, he continues to coach and teach with WSP™ applications and solutions, wherever he resides, studies and works. He offers his alignment passion as an affiliate to McFletcher for both onsite virtual WSP™ services in Spain, Mexico and the United States.
Kevin is the director of Avance España, a gap-year or post-baccalaureate program with optional accredited studies in theological education. This program is aimed at providing in-service field education for future evangelical pastors. Kevin also consults with similar educational programs, churches, and neighborhood organizations, specifically focused on appreciative inquiry and team building for local change. A PhD candidate at South Africa Theological Seminary, Kevin is studying community pedagogy for theological education, especially community service-learning as a philosophy, pedagogy and practice for developing vocational ministers.
Michael Poellot
Affiliate Consultant
As a Managing Partner of Bridge-42, a consulting firm in Munich, Germany, Michael uses the WorkStyle Patterns® (WSP™) Inventories and product line in numerous situations. Having learned of McFletcher’s Work Alignment processes through a Canadian colleague he quickly become a WSP™ Inventory Certified Facilitator. Michael had been searching for a work-based assessment process for his firm’s consulting which works primarily in IT environments. He reports that he soon became impressed with the precision of the WSP™ Inventories and sense of self-awareness to the approach to work they provide.
Michael is currently testing German-speaking markets for their receptivity of the WSP™ Inventory’s many applications. He is leading his and McFletcher’s goal of translating the WSP™ Online Inventory into German, which is soon to be released for Beta testing. He has a thorough thinking process and capability for linking English language nuances with German work environments and broader culture.
Michael applies his Master of Business Administration degree from Azusa Pacific University in his extensive consulting and project management work with corporate firms and public agencies such as the City of Munich.